Shipping policy

Shipping & Delivery Policy 

At HappyKart, we take every order seriously. From quality checking your product to packing it securely, we do our best to make sure your order reaches you safely and on time.

That said, occasional delays or unexpected issues can happen in shipping. When they do, our support team is here to help.

Processing & Delivery

  • Orders are quality checked, processed and shipped within 1–3 business days.
  • Estimated delivery time after dispatch:
    • Metros: 2–3 business days
    • Rest of India: 3–7 business days
  • Estimated total delivery time: 5–7 business days.

Once your order is shipped, you will receive an SMS and email with your shipping partner and tracking details so you can follow your order.

Shipping Charges

Free Shipping across India.

Cash on Delivery

COD is available on eligible products for a ₹50 COD charge.

However, some products may not have standard COD available. This is usually the case for products that are:

  • Limited in stock
  • Heavy or bulky
  • Specially made or prepared for your order
  • Higher-risk items where an unfulfilled COD order creates significant shipping losses

For these products, we may offer Partial COD instead.

What is Partial COD?

With Partial COD, you only pay 25% of your order value upfront and pay the remaining 75% in cash when your order is delivered.

It gives you the convenience of COD while also helping us manage the additional risk involved with certain products.

For heavy, limited-stock and specially made products, an undelivered COD order can result in two-way shipping costs, handling charges and other expenses, while the product may also have been reserved or made specifically for that customer.

Partial COD helps us keep these products available while giving you a secure way to order without paying the full amount upfront.

25% Online → 75% Cash on Delivery

Both COD and Partial COD are secure payment options. The available payment method will always be clearly shown to you at checkout.

Please Record Your Unboxing

We strongly recommend recording a continuous video while opening your package.

Every order goes through a quality check before leaving us, and we pack products carefully. However, shipping involves multiple handling points and unexpected damage can occasionally happen.

If your product arrives damaged, an unboxing video helps us verify the condition of the package and process your replacement or refund much more easily.

For any damage-related claim:

  1. Keep the package and product as received.
  2. Record a clear video before opening and while opening the package.
  3. Contact our support team as soon as possible with the video and order details.

No unboxing video may make it difficult for us to verify damage that occurred during transit.

Delivery Attempts

Our courier partners generally attempt delivery up to 3 times.

Please make sure your name, address and contact number are correct when placing your order.

If all delivery attempts are unsuccessful and the order is returned to us, a ₹100 reshipping fee may apply if you request the order to be shipped again.

Our Shipping Partners

Depending on your location and order, we may use trusted courier partners including:

Blue Dart · Delhivery · Ekart · Xpressbees

The shipping partner may vary based on your location and serviceability.

Need Help?

We want your HappyKart experience to be as smooth as possible.

If you have any questions about your order, delivery, payment or product, don't hesitate to reach out to us.

WhatsApp: +91 63926 99204
Email: happykart.in@gmail.com

We're happy to help. ❤️